You can click on Manage My Account at the top of every page and after you log in, on the right under 'ACCOUNT DETAILS', you will see 'Manage Subscriptions'. Click on that and you will be able to manage all aspects of your subscriptions.
How can I change/update my address or credit card information?
The same page where you can change your subscription there are also options to change your address and credit card information.
Click on Manage My Account at the top of every page and after you log in, on the right under 'ACCOUNT DETAILS', you will see 'Manage Subscriptions'. Click on that and you will be able to manage all aspects of your subscriptions.
Can I have bags automatically delivered?
Yes! Simply sign up for our subscription option on the Buy Now product page. You can choose how many bags and how often you’d like to receive them. And there’s no obligation, stop or change your delivery schedule at any time.
How do I contact BagUps if I am having issues ordering, my package never arrived, it arrived damaged, or I have any other issues?
Email us at firstname.lastname@example.org and we will respond as quickly as reasonably possible. We can help you through the ordering process, track your package if it never arrived or arrived damaged, and send you a new order if necessary.
Please reference the order number in the Subject/RE line on your email for faster turn around time. You can also track your package in USPS or UPS with the enclosed links in emails related to your order.
COVID-19 and weather related disasters have all led to delays in supply chain and delivery within the US. BagUps is doing our best to respond to these delays.
Do I have to subscribe, can I purchase only once to see if I like them?
No, you do not need to subscribe and may purchase any of our products one time with no further obligation.
We do however offer a discounted rate for most of our products when you subscribe over the one time purchase price. We offer many options on the frequency that you want to receive your subscription shipments.
You can always adjust the frequency or cancel your subscription by visiting the 'Manage My Account' link at the top of our webpage.